Managed IT Service
XFIBRE Managed IT Services is backed by our Australian holding company PRO IT. XFIBRE provides cost effective Managed IT resources and Services where the client manages day-to-day work activity and XFIBRE looks after the organisation’s IT management, Technical Support, Procurement, and overall IT resource management for the business.
XFIBRE believes in a high level of transparency and accountability for our valued services. We ensure to provide monthly meeting minutes, performance reports, improvement reports all accessible through an online client portal, specifically designed the client.
Managed Network
XFIBRE managed network services is fully equipped to provide its clients the infrastructure, software and technical support services essential to operate and manage an IP-based communication network either local or globally.
Our Managed networks team can provide hardware infrastructure resources such as servers, routers and switches, as well as operating system and firewall software to run and secure the backend infrastructure and the data transferred or stored over it. The entire system is entirely monitored and maintained by our 24×7 (GNOC) Global Network Operation Team based in Australia with 100% local staff.
- Active monitoring by XFIBRE 24×7 NOC services allows real time supervision of Networks, Servers and Desktop infrastructure at all times.
- The active monitoring can also include all security and application patching of servers and other related infrastructure with reporting.
- We respond in agreed time frames per SLA to resolve any issues which is mostly seamless to the client.
- XFIBRE uses the latest Managed Service Platforms to monitor your network 24×7 and our qualified Technical Engineers respond to any issues in a seamless manner.
- XFIBRE offers a completely flexible and scalable solution in terms of equipment procurement, all support types and monitoring requirements that can adapt and grow to meet your future needs.
Managed Backup
XFIBRE Managed backup helps protect against modern-day disasters such as of a server failures, workstation or network being attacked cyber cyberattack and infected by Ransomware.
Managed Backup in the Cloud
- XFIBRE manages all backup and recovery operations on behalf of our customers.
Self-Serviced Backup in the Cloud
- XFIBRE manages all backup and recovery operations on behalf of our customers.
Managed cloud with 24×7 Australian support
Cloud computing is an infrastructure and software model that enables widespread access to shared pools of storage, networks, servers, and applications.
XFIBRE Managed cloud services allows each customer to choose which IT functions it wishes to manage in-house, while leaving all the rest to XFIBRE to manage. Managed cloud services can be delivered via a private cloud, public cloud, or hybrid cloud platform.
The XFIBRE engineers manage not only the customers’ computing, storage, networks, and operating systems, but also the complex tools and application stacks that run on top of that infrastructure.
These include the latest databases and ecommerce platforms, as well as DevOps automation tools.
Talk to us about some of cloud-based Support and Solutions.
Cloud PBX
XFIBRE Cloud PBX, also known as hosted PBX or virtual PBX, is an IP-based PBX solution that's provided and accessed completely through the internet. Instead of hosting software on a local server the way digital systems do, cloud PBX hosts all software and data in the cloud.
Office 365
Office 365 is a powerful cloud-based version of Microsoft office suite of products that includes word & excel as well. Office 365 gives you the ability to access, create and edit MS based documents from multiple devices and locations. This greatly enhances your productivity as you can work from anywhere in the world
Iaas (Infrastructure as a Service)
Both Microsoft Azure and Amazon (AWS) offers a cloud-based infrastructure resources that are delivered to organizations via virtualization technology that help organizations build and manage their servers, network, operating systems, and data storage.
Saas (Software as a Service)
Software as a service (SaaS) allows users to connect to and use cloud-based apps over the Internet. Common examples are email, calendaring and office tools (such as Microsoft Office 365). SaaS provides a complete software solution that you purchase on a pay-as-you-go basis from a cloud service provider.
Managed IT Security
XFIBRE’s Managed IT Security service provides outsourced security monitoring and management of security devices and systems. Common services include managed firewall, intrusion detection, virtual private network security, vulnerability scanning and anti-viral services.
We can help you solve these challenges and close that gap. Through our integrated technologies, unparalleled threat intelligence, and highly flexible managed services designed to meet the unique demands of your business.
We can offer tactical support that allows you to outsource certain areas of your security operations centres. XFIBRE brings to the table years of experience across high profile accounts. Also, the ways to integrate these capabilities into different environments.
We ensure that your organisation is always up to date and protected against the latest of security threats by our proactive monitoring, audits, and maintenance. XFIBRE security team have got your Managed IT Security covered.